Industry: Computer Software & Services
Business Issues
- Low quality of Manpower
- Conflict between Recruitment & Operations
- Recruiters not willing to be accountable for their decisions
- Productivity
Cause Identified
- Recruiters not confident of their hiring decisions
- Recruiters do not understand the hiring criteria clearly
- Recruiters need to improve on their skill of interviewing to generate more data
Solutions
- Primary Research
- Hiring Smart – Our two day workshop version on Interviewing Skills was customized to meet specific requirements
- Change in behavior measured over the next six months (Kirkpatrick Level 3)
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